At Shri Vrindavan Resort, we are committed to offering a smooth and transparent booking experience. The following policy outlines the terms and conditions for cancellations and applicable refunds.

Cancellation Terms

In case of a cancellation, the following refund structure will apply:

• 0 – 7 days prior to check-in: No refund will be issued.
  
• 8 – 14 days prior to check-in: 50% of the total amount will be refunded.
  
• 15 days or more prior to check-in: 100% of the total amount will be refunded.
  

Peak Season & Special Dates

No date changes or refunds will be applicable during the following periods, regardless of when the booking was made:

• Diwali Season (as defined by resort management)
  
• Christmas & New Year (20th December – 5th January)
  
• Long Weekends and Public Holidays
  

Refund Process

• All eligible refunds will be processed within 4 to 7 working days from the cancellation confirmation.
  
• Refunds will be issued via UPI or bank transfer only.
  
• Final refund approval remains at the discretion of Shri Vrindavan Resort management.
  

Contact Information

For any queries or to make changes to your reservation, please contact:

Shri Vrindavan Resort
Gattu Ghat, Mohan Chatti, Rishikesh, Uttarakhand – 249304, India
📧 Shrivrindavanresort@gmail.com
📞 +91 9027199352